1. Information We Collect
Personal Information
We collect information you provide directly, including name, email, company details, and payment information when you register for our services.
Usage Data
We automatically collect information about how you use our platform, including API calls, feature usage, performance metrics, and system logs.
Technical Information
We collect device information, IP addresses, browser types, and other technical data to ensure platform security and optimize performance.
2. How We Use Your Information
- Provide and maintain our services
- Process transactions and billing
- Communicate with you about your account
- Improve our platform and develop new features
- Ensure security and prevent fraud
- Comply with legal obligations
3. Data Security
We implement enterprise-grade security measures including:
- AES-256 encryption for data at rest
- TLS 1.3 encryption for data in transit
- Multi-factor authentication
- Regular security audits and penetration testing
- SOC 2 Type II compliance
- GDPR and HIPAA compliance where applicable
4. Data Sharing
We do not sell, trade, or rent your personal information. We may share data only in these circumstances:
- With your explicit consent
- With trusted service providers under strict confidentiality agreements
- To comply with legal requirements or protect our rights
- In connection with a business transaction (merger, acquisition)
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your data (subject to legal requirements)
- Export your data in a portable format
- Object to or restrict certain processing
- Withdraw consent where applicable
6. Data Retention
We retain your data only as long as necessary to provide services and comply with legal obligations. Account data is typically retained for 7 years after account closure for audit purposes.
7. International Transfers
Your data may be processed in countries outside your jurisdiction. We ensure adequate protection through standard contractual clauses and approved frameworks.
8. Contact Us
For privacy-related questions or requests, contact our Data Protection Officer:
Email: privacy@edonesolutions.com
Address: EdOneSolutions Privacy Team, 123 Innovation Drive, Tech City, TC 12345
9. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or platform notifications.